Hair Texture Sample
If you are not able to find right texture to match your own hair, we here offer hair samples. You will get all textures in one sample order. Each hair texture sample is 14'' in length.
Samples are for textures only.
Please Allow a 3-5 business day processing/production time.
Once your order is ready you will receive an email notification that it is ready to be shipped.
Once shipped, please allow 2-3 business days to receive your order (U.S. orders and international orders).
(1)The curl pattern of the hair product you received may appear a little more defined than those showcased by vloggers and stylists on social media. After you manipulate the hair by brusing it out, the curls will then be the same size as you may have seen on our testers.
If you feel that the curl pattern you received is COMPLETELY different from the curl pattern of your own hair, please email email@example.com ASAP, and keep the hair EXACTLY THE WAY IT CAME. This means the hair extensions have NOT been brushed out, combed with your fingers, washed, installed, colored, or bleached. The ties have NOT been cut. We cannot do return or exchanges on hair that has been altered in any form. No exceptions.
(2)Please do remember to co-wash the hair before your first install to reduce tangling.
1. How long will it take for my order to arrive?
At the moment, all orders are running on a 3-5 business day processing/production time (big sales excluded). (Please note that weekends and holidays do not count as business days). Once your order is ready you will receive an email notification that it is ready to be shipped.
2. What are your shipping rates?
We use DHL/Fedex/UPS on all orders. The shipping fee starts at $10 and depends on the products' weight.
3. Do you ship internationally?
Yes. We ship worldwide.
4. Will you provide a tracking number after shipping?
Yes, once your order is ready you will receive email notification with shipping info as well as a tracking number. You can track the shipping status with the tracking number on DHL's website.
5. What is your RETURN POLICY?
Our team is fully committed to ensuring customer satisfaction, and your happiness is our top priority. Each bundle has been examined by one of our natural hair specialists to ensure its quality before being sent to you.
6. Can I exchange my HGH hair?
We understand that choosing the best product for you may be difficult without seeing the product face to face, so we are happy to offer a 1 time exchange of your unopened and unused HGH hair for a product of the right length texture and length within 7 days of receipt. Please email customer care and one of our representatives will assist you with your exchange.
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Ebony Wright.Verified Buyer
I ordered samples about a week ago, it didn't take long for them to ship to me. My first thought when seeing the hair was it reminded me of doll hair. However, once I co-washed them the hair became very soft . The curl patterns are very nice; I was able to match my hair to the coily and curly hair. After I co-washed them I let them air dry and decided to flat iron them. The hair straightens very nicely and reverted to their curly state easily ( although the curl was less tight). I recommend that anyone interested buy the samples first, I did and I loved it ( ordered my clip ins last night). Product used: Curly, Coily Clip in Hair 2 Bundles 16"x1 18"x1
ask a question
If I have the color 2 hair is that considered the natural hair color?
Hi dear, Yes.The coloring hair should be compared with the nature hair, and decide color it lighter or darker.The coloring darker will do less damage to the hair. This also goes for natural hair. When coloring the hair darker, please follow the manufacturer's guidelines. When lightening hair please note that you are essentially stripping the hair of nutrients, protein, and melanin, this makes it easier for breakage to occur due to dryness and tangling. You may also have some loss of curl pattern. In a lot of cases, you can see a slight difference after lightening. The lighter you go the more chance of loosening your hair's curl pattern. We strongly urge you to keep the hair conditioned and moisturized if you decide to color.
When will the samples be back in stock?
Hi dear, It will be re-stocked on 26 Nov. Looking forward to your purchase. Any other questions, please feel free to contact us.
Hello I was wondering when will you all have samples available for purchase again ?
Hi Dear, Thanks for contacting us. We will restock them on 26 Nov. By the way, the Black Friday Big Sale is now launched. Looking forward to your purchase.
Quero muito comprar cabelo com vcs,mais infelizmente não tenho cartão de crédito. Existe a possibilidade de haver forma de pagamento no boleto algum dia? Tks
Hi Mariana, Thanks for contacting us. I am so sorry we do not accept payment by " boleto". Maybe you can try Bank Transfer or Western Union.
Hi I would like to know the colour that the natural extensions comes in as my hair is not black. If possible a break down off your 3B - 4C please. thanks
Sorry, at the moment we only offer our hair in the natural hair color (1b/2).
I would also like a sample of the blow dry texture. Is that possible?
We don't have kinky blow out hair sample now. Maybe we will have it in the future.
What textures are included in the sample?
The sample comes with three different textures :kinky,coily and curly.
What is the 5.99 band price that seems to be automatically included when I add the sample hair to my cart?
You can choose the 'no' option for the headband.
SJ Cory.Verified Buyer
Does this purchase include all three hair textures or do I have to purchase a sample of each different texture separately?
The hair sample include three different textures.
Is there any specials for new buyer plus I not sure about my hair texture , what can I do about that. Thanks.
We don't have any specials for first time buyers.You can purchase through bundle deal which saves you $15-$30 You can purchase the hair sample to find which texture is the best choice or check FAQ to find more answers.
I'm trying to purchase the hair samples, are you currently out of this product? When i add to cart it shows the headband for purchase.
We have hair samples in stock. Please choose "no" in the headband bar so you can avoid the purchase.
I believe my hair texture is between a 4b and 4c. I want samples based on the hair type page. Two of the three samples shown seem far off of my hair type. Is it possible for me to get a sample of hair type 4b and 4c?
Sorry, we only provide sample which includes three textures now.
Miriam Holmes.Verified Buyer
What is a hairband?
The headband is our product which is to protect your hair extensions. Benefits of the hair are listed here: 1. Keeps hair stretched 2. Keeps your hair from bunching up at the nape of your neck or sides from sleeping and or sweating and frizzing and losing definition. 3. Stays out of the way so that you can comfortably sleep and lay on all 3 sides of your head. 4. Aids in keeping style longer.
Boa Noite Onde consulto valor do frete para o Brasil/Sp e prazo de entrega. obrigada
Hey dear, It will arrive in 2-3 business days after shipping. The shipping fee is $10. Hope it helps
Nicole Arevalo-Dallmeyer.Verified Buyer
Hello when will the samples be back in stock? I see on the 18th you said within a week but I have not seen it come available yet.
Hello dear This is Ann from hergivenhair, Glad to tell you that our sample is in stock now. You can place your order. Hope it helps
Nicole Arevalo-Dallmeyer.Verified Buyer
Hello can I be notified when samples are back in stock?
Hello dear This is Ann from hergivenhair.The sample is available now. You can also follow our Instagram for more updated information. Hope to help you.
When will the samples be back in stock?
Hello dear We have been trying to restock our samples. The sample probably will be available within one week.Once it is available, we will let you know. Ann from hergivenhair
Elisany Lima.Verified Buyer
Ola alguém sabe se este site e fiável para efectuar encomendas internacional?sou portuguesa queria muito fazer encomendas mas tenho receio.
Olá querido Fico feliz em atendê-lo! Nosso site é exatamente confiável. O fio foi criado no início de 2015, e cada dia temos um monte de encomendas do exterior. Nós enviamos para o mundo todo. O objetivo da nossa equipe é ajudar você a aproveitar o seu cabelo natural texturada ao fullest.You pode confiar us.Besides você pode continuar a seguir em nosso @hergivenhair Instagram ou outras mídias sociais. Tenha um bom dia!
Hello- Is the hair virgin remy? And is the hair Indian, Malaysian, Cambodian or other? Thanks, Stacey
Hello dear Our products are 100 percent human hair. And our industry located in china so that we can purchase the most superior hair of chinese people which is also better than other hair. Hope to help you.
Tanya Roper.Verified Buyer
Do you get all 3 texture samples for 11.90 or is that 11.90 per texture sample?
Hello dear, This is Sun from hergivenhair.One sample has three textures,so you just need to order one sample. If any other questions, please feel free to contact us. We are glad to help you. Best regards
Ana Luiza Silva.Verified Buyer
Esse preço é em dolar ou real?
Olá querido, Este é Sun de preço hergivenhair.The é em dólares. Mas você pode usar outra moeda como GBP, AUD a pagar. Esperamos que isso ajude. Se alguma dúvida, não hesite em contactar-nos. Estamos felizes em ajudá-lo. Cumprimentos
Olá bom dia! Gostaria de saber se vcs enviam para o Brasil? E qual o valor do custo em Real da amostra que fica na Bahia.
Olá querido, Este é Sun de hergivenhair. Desculpe a respondê-lo atrasado. Seu cabelo é fornecido em todo o mundo absolutamente incluindo o Brasil. A amostra é igual a US $ 21,9 no total, com taxas de envio $ 10. Esperamos que isso pode ajudá-lo. Se alguma dúvida, não hesite em contactar-nos. Tenha um bom dia.
Hello, I am currently deployed and just wondering if you use USPS to ship to FPO addresses? Since I am in the military, we can only receive mail via USPS. Do you only ship UPS and DHL or can you make an exception in my case? Thank you
Hello dear, We couldn't ship to military or FPO address in any case. Sorry for that. If possible, could you change your shipping address? I know Christmas is coming. If you come back home, we can ship to your parents' address.:) Hope for your understanding. Have a nice day!
Hi, i see your web site but i don't understand more things in english. I'm from spain and i want the hair. How can i get it? And how much is 3 bundles? Thank you and sorry.
Hey dear, We can ship to Spain. You just need to place an order on our website. What hair do you intend to buy? We could help you calculate the price.:） You can check the Length bar on the product page and it marks the price there. If you still have problems, email firstname.lastname@example.org Have a nice day!
Can I be informed when more samples come in?
Hey dear, Yes. We will restock samples next week and email you when they come. Have a nice day!
Hello, Can you tell me when more samples will be availabe?
Hello dear Currently we don't have sample in stock When hair samples come, we will restock them asap and send you an email. Please also pay attention to our website :) Have a nice day!
Hello my hair is is darker than number 4 and yet a little lighter than 3 for than reason i almost always go with the colour 4 i have tried number 2 for the first time in Kinky straight and i like it, but i much rather the curl. i would be grateful if you would let me know if you have any colours available in number 4. Kind regards
Hello dear, we only have natural color ( close to 2) on our website. However, you could dye the hair to color 4 as you like. Have a nice day!
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