Delivery Time:
Please allow about 15 business days processing/production time.
Once your order is ready you will receive an email notification that it is ready to be shipped.
Once shipped, please allow 2-3 business days to receive your order (U.S. orders and international orders).
ATTENTION
Attention:
(1)If you want to cancel your order 12 hours later after you receive our cofirmation or want to exchange and return your package without any quality problem, you will need to pay $20 for the restocking fee.
(2)The curl pattern of the hair product you received may appear a little more defined than those showcased by vloggers and stylists on social media.
If you feel that the curl pattern you received is COMPLETELY different from the curl pattern of your own hair, please email customerservice@hergivenhair.com ASAP,
and keep the hair EXACTLY THE WAY IT CAME. This means the hair extensions have NOT been brushed out, combed with your fingers, washed, installed, colored, or bleached. The ties have NOT been cut.
We cannot do return or exchanges on hair that has been altered in any form. No exceptions.
(3)Please do remember to co-wash the hair before your first install to reduce tangling.
1. How long will it take for my order to arrive?
At the moment, all orders are running on a 3-5 business day processing/production time (big sales excluded). (Please note that weekends and holidays do not count as business days). Once your order is ready you will receive an email notification that it is ready to be shipped.
Once shipped, please allow 2-3 business days to receive your order (U.S. orders and international orders).
2. What are your shipping rates?
We use DHL/Fedex/UPS on all orders. The shipping fee starts at $10 and depends on the products' weight.
3. Do you ship internationally?
Yes. We ship worldwide.
4. Will you provide a tracking number after shipping?
Yes, once your order is ready you will receive email notification with shipping info as well as a tracking number. You can track the shipping status with the tracking number on DHL's website.
5. What is your RETURN POLICY?
Our team is fully committed to ensuring customer satisfaction, and your happiness is our top priority. Each bundle has been examined by one of our natural hair specialists to ensure its quality before being sent to you.
Attention:
The curl pattern of the hair product you received may appear a little more defined than those showcased by vloggers and stylists on social media.
If you feel that the curl pattern you received is COMPLETELY different from the curl pattern of your own hair, please email customerservice@hergivenhair.com ASAP, and keep the hair EXACTLY THE WAY IT CAME.
This means the hair extensions have NOT been brushed out, combed with your fingers, washed, installed, colored, or bleached. The ties have NOT been cut.The ties have NOT been cut. We cannot do return or exchanges on hair that has been altered in any form. No exceptions.
Within the first 7 days of receipt, please email customer care and one of our customer service representatives will assist with the issue. We will then issue you a Return Merchandise Authorization (RMA).
Returns without Authorization are not allowed.
You are responsible for all return shipping costs. We recommend you get tracking and insurance on your return package. After we receive hair, we will issue return after examination of hair.
6. Can I exchange my HGH hair?
We understand that choosing the best product for you may be difficult without seeing the product face to face, so we are happy to offer a 1 time exchange of your unopened and unused HGH hair for a product of the right length texture and length within 7 days of receipt. Please email customer care and one of our representatives will assist you with your exchange.
Attention:
The curl pattern of the hair product you received may appear a little more defined than those showcased by vloggers and stylists on social media.
If you feel that the curl pattern you received is COMPLETELY different from the curl pattern of your own hair, please email customerservice@hergivenhair.com ASAP, and keep the hair EXACTLY THE WAY IT CAME.
This means the hair extensions have NOT been brushed out, combed with your fingers, washed, installed, colored, or bleached. The ties have NOT been cut. We cannot do return or exchanges on hair that has been altered in any form. No exceptions.
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customers reviews 17 Reviews
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LATONIA ***.Verified Buyer
01/14/2019
I love my unit! It looks like it growing out of my scalp. The hair is soft a very manageable. It does shed a bit during defanging and seem a little sparse in the back of the unit but not to the make me not happy with it.
***.Verified Buyer
12/27/2018
This product is strong and it's worth the money, I've had this wig for a month now and it still looks flawless. #WigWhere?
Theresa ***as.Verified Buyer
12/17/2018
Just purchased this unit, and I’m madly in love with it! Definitely will be investing in another! I get compliments everywhere I go! It looks like it’s growing from my scalp! I can’t get over how much I love this unit!!! ❤️❤️❤️❤️
What is the size of the medium so I will know if I need to order a custom size. Thank you.
A:
Please click the button of "Measurements" besides wig cap option. You can check more wig cap details there.
Cheryl Coleman.Verified Buyer
06/03/2018
Q:
Why so long for delivery? Where is the unit shipped from?
A:
As all wig orders need to be customized, the processing time of customization is a little bit longer. And the package will be sent out from our factory in China by DHL.
Sunny Thomas.Verified Buyer
05/15/2018
Q:
Can this hair be perm rodded? Also can it be washed and reused? Thank you
A:
As all of our hair products are made of 100% real human hair, it can be perm rodded. And the hair curl pattern will revert back after co-washing it. But if you use the chemical to style it, the curl pattern will not revert back. If you want to style it, it’s better to use flexible rods. Any other question, please be free to email us customerservice@hergivenhair.com
Angela.Verified Buyer
05/06/2018
Q:
Can you get the cap size in large
A:
Yes, please choose "custom size" in the option of cap size. Then please tell us the exact measurement of your head. That will be fine.
Nicole.Verified Buyer
04/17/2018
Q:
I was Wondering if this hair can be colored/bleached?
A:
Yes, it can be colored and bleached. As all of our hair products are made of 100% real human hair, there is no problem. But we usually do not recommend it. Because when you color curly hair very light you will suffer hair loss and curl loosing. That's with real hair as well because you are removing melanin and proteins from the hair. If you insist, we recommend having a professional do it. We also recommend lifting the color slowly with a lower developer (20). Don't process with a dryer because the heat will help to relax it. If Keep in mind that you will need to provide extra care to the hair after bleaching it, such as weekly deep conditioning treatments.
Kris.Verified Buyer
04/10/2018
Q:
What’s a lace closure? Can I part this hair to wear the bangs a different way? Not lace all over?
A:
Lace closure wig has a 4"x 4" lace in the front of the wig cap. It can help to make this wig possible for a free part of this area. More details, please check pictures on our product page. Hope this clear. If there is still confusion, please email us customerservice@hergivenhair.com
Crystal.Verified Buyer
04/09/2018
Q:
Can this be customized? Shorter or change density
A:
Hello, the density of our wigs is fixed. But the hair length can be customized. You can email us with the length you prefer before ordering. Then we can double check it for you. Our email address is customerservice@hergivenhair.com
Natasha.Verified Buyer
04/05/2018
Q:
Hi, I’m looking to purchase “proud of your coily” and wanted to know if I could do a twist out or rod set with this unit?
A:
Yes, of course, you can dear. All of our hair products are made of 100% real human hair, so you can treat it as your own hair. Please just remember to have a proper hair care to keep them in a good condition.
Shurette.Verified Buyer
04/03/2018
Q:
Can this wig come in curly instead of coily?
A:
I am sorry. With different hair texture, the final result of this style will be different.
Breck.Verified Buyer
02/01/2018
Q:
I love this style! Please make this a18-20 inch! Can I request this?
A:
Hello,
This is a special style and the length is only 14 inches.
If you need 18-20 inches, you can order our coily top lace wig at the following link:
http://www.hergivenhair.com/hergivenhair-coily-textured-top-lace-wig-p-82/
Proud of Your Coily Unit
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Proud of Your Coily Unit
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Proud of Your Coily Unit
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Proud of Your Coily Unit
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Proud of Your Coily Unit
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CUSTOMER REVIEWS
You will earn 50 Points for writing a review this product >>
customers reviews 17 Reviews
write a review
LATONIA ***.Verified Buyer
01/14/2019
I love my unit! It looks like it growing out of my scalp. The hair is soft a very manageable. It does shed a bit during defanging and seem a little sparse in the back of the unit but not to the make me not happy with it.
***.Verified Buyer
12/27/2018
This product is strong and it's worth the money, I've had this wig for a month now and it still looks flawless. #WigWhere?
Theresa ***as.Verified Buyer
12/17/2018
Just purchased this unit, and I’m madly in love with it! Definitely will be investing in another! I get compliments everywhere I go! It looks like it’s growing from my scalp! I can’t get over how much I love this unit!!! ❤️❤️❤️❤️
Alexis S***m.Verified Buyer
10/20/2018
I love this unit! I wear it everyday:).
Porsha***.Verified Buyer
10/20/2018
Purchased my unit back in September and it is still going strong. Everyone thinks its my natural hair. I wash, detangle, then do a twist out, and the style lasts for about three weeks. very little shedding, and the hair is soft to the touch. I would purchase again!
Yolanda ***os.Verified Buyer
10/18/2018
I Absolutely love! love! love! love! this unit. it blends so well with my own hair and the compliments won't stop coming. and more importantly. thank you! for such great talent. I will be purchasing more units from you guys in the future.Thank you! hergivenhair!!!
Jazmine ***ield.Verified Buyer
10/12/2018
Looovvveee this hair!!! The curls be POPPING!! It is worth the money!
Yvonne H***d.Verified Buyer
09/17/2018
My wig came in a lil over two week. It was very coily of course but cute and soft . I co washed and two strand twist came out so pretty and soft. I love it. Thanks so much.
SHALA***.Verified Buyer
07/19/2018
Stephani***axton.Verified Buyer
07/16/2018
This is the first of many wigs I will purchase from Her Given Hair. It is absolutely gorgeous! Exactly as mentioned, easy to style and literally looks like my own hair! I love this unit!
***.Verified Buyer
07/15/2018
Amazing
***.Verified Buyer
07/15/2018
Besides price it’s amazing
Laqulia ***am.Verified Buyer
06/28/2018
I love this unit!!! It has been a HIT! It only took about two weeks to arrive, so I'm still working on manageability...but open for the challenge! :-)
Cherry M***za.Verified Buyer
06/12/2018
I received my order, after figuring out the right products to. use, (Shea moisture) the hair is really soft, it's gets really big.... it need lots of moisture.... will definitely purchase other units....
Judy-Ann***ell.Verified Buyer
05/29/2018
I ordered this wig in late April and it arrived in late May (about a month for the order to arrive). I selected the XS cap size because my head is small--and it fits perfectly. I am not a hairstylist; however, I was able to follow some YouTubers to help me figure out how to style this unit. I washed and conditioned it with Shea Moisture and used a light gel to help hold the curls. I did color the wig black because I don't like the natural color. I absolutely love this unit. The hair is very soft. The texture is similar to my own hair (except this has a lot more volume). I was able to do a side part and the length, body, and movement is phenomenal. I've received compliments from men and women alike. I will continue to try and style this hair in different ways. Thanks Hergivenhair!
Rhonda D***.Verified Buyer
05/28/2018
I love, love, love the wig!!! I was wearing my hair natural but lost it to chemotherapy. This unit is the most realistic wig I've ever seen. Upon receiving this unit, I co-washed it, added a leave-in, then used a curl cream to do two-strand twists. It dried for about 24 hours then I undid the two-strand twists and WOW!!! It looks EXACTLY like a twist out on natural hair. I am in love with this wig!! And it looks 1000% better that what you see on the website!!!