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Order & Products

2. Do you offer any discounts?

3. Do you offer a wholesale program or distributorship?

4. How can I track my order?

5. What is 3B/3C-4A/ 4B-4C?

6. How to choose a hair texture?

7. How many bundles do I need for a full head?

8. Which hair length should I choose?

9. How to measure the cap size?

10. How long does the hair last?

11. Do you offer other color hair? Can I custom order a different color?

12. Can the hair be bleached?

13. Can I straighten the hair?

14. I have more than one curl pattern, which collection do you recommend?

15. Can I swim or go in the ocean?

16. What type of hair care products should I use?

1. What are your hours of operation?
Monday - Friday
GMT(Greenwich mean time): 11:30PM - 8:00AM
PST(Pacific Standard Time): 4:30PM - 1:00AM
MST(Mountain Standard Time): 5:30PM - 2:00AM
CST(Center Standard Time): 6:30PM - 3:00AM
EST(Eastern Standard Time): 7:30PM - 4:00AM
Because of the time difference, most customer service inquiries will be responded during the hours above.

You have 3 chances to spin


Only one gift will be sent in each order.
The gift will only be sent with your order and won't be sent separately.
The coupon code is valid for $100+ orders with no time limitation.