Hair can be washed, colored, styled and heat can be applied safely without damaging the hair.
Each bundle weighs approximately 3.5oz (100 grams)
We recommend 2 bundles for a full head. Lengths longer than 18’ may require 3 bundles depending on desired fullness.
SHIPPING
ATTENTION
Attention:
(1)The curl pattern of the hair product you received may appear a little more defined than those showcased by vloggers and stylists on social media.
If you feel that the curl pattern you received is COMPLETELY different from the curl pattern of your own hair, please email [email protected] ASAP, and keep the hair EXACTLY THE WAY IT CAME. This means the hair extensions have NOT been brushed out, combed with your fingers, washed, installed, colored, or bleached. The ties have NOT been cut. We cannot do return or exchanges on hair that has been altered in any form. No exceptions.
(2)Please do remember to co-wash the hair before your first install to reduce tangling.
ASK A QUESTION
customers questions
Olwetu.Verified Buyer
Q:
I am in South Africa and we are on level 4 of lockdown. I want to order some clip ons but I'm scared that they will not be delivered, or are they going to get to SA but just be stuck here and be delivered after lockdown?
A:
Hi,dear.
Thank you for asking.
We can ship your order via Fedex.
But the shipping time will be longer than usual. It is about 10-15 business days.
Best regards.
.Verified Buyer
Q:
Where do I apply 15% discount code "year"?
A:
Hi dear,
I am sorry for the later reply. When you are going to check out, there will be a box called "Enter Coupon Code". Please put the code"year" in it.You will see the price changing.
The promotion has been ended now. If you still prefer to order, we will keep the 15% discount for you. Please send us email: [email protected]
Cleopatra.Verified Buyer
Q:
When will the coily 14,16,18 be available again
A:
We have them in stock. Please clear your cookie and have a look after a while.
Ari.Verified Buyer
Q:
Can you email me when you have the 14 16 18 for coily ?
A:
Hi we have them in stock. Please clear your cookie and you will see the option.
natalia.Verified Buyer
Q:
hi, i love the product and i am verry intrested in trying. just curios on how long it lasts.
A:
If well maintained, the hair can be installed 2-3 times, 1-2 months each time.
Arianna.Verified Buyer
Q:
The 14 16 18 is out of stock
A:
We have them in stock now. You can purchase on our website now.
Anitra.Verified Buyer
Q:
Hello,
What is the specifics of the single clip in "bundle" ? i'e. Bundles come with a 6 piece break down?
if so
What comes with the 3 bundle clip in deal? 19 pieces?
For a full mane look how many bundles one suggest?
A:
Three bundle clip ins come with 18 pieces.
If you are doing a full head sew in, we recommend 2 bundles for lengths under 18” and 3 bundles for lengths above 18”. If you only want to add some hair volume and length,it depends on the hair density you want to achieve. One set weighs 100g.
1. How long will it take for my order to arrive?
At the moment, all orders are running on a 3-5 business day processing/production time (big sales excluded). (Please note that weekends and holidays do not count as business days). Once your order is ready you will receive an email notification that it is ready to be shipped.
Once shipped, please allow 2-3 business days to receive your order (U.S. orders and international orders).
2. What are your shipping rates?
We use DHL/Fedex/UPS on all orders. The shipping fee starts at $10 and depends on the products' weight.
3. Do you ship internationally?
Yes. We ship worldwide.
4. Will you provide a tracking number after shipping?
Yes, once your order is ready you will receive email notification with shipping info as well as a tracking number. You can track the shipping status with the tracking number on DHL's website.
5. What is your RETURN POLICY?
Our team is fully committed to ensuring customer satisfaction, and your happiness is our top priority. Each bundle has been examined by one of our natural hair specialists to ensure its quality before being sent to you.
Attention:
The curl pattern of the hair product you received may appear a little more defined than those showcased by vloggers and stylists on social media.
If you feel that the curl pattern you received is COMPLETELY different from the curl pattern of your own hair, please email [email protected] ASAP, and keep the hair EXACTLY THE WAY IT CAME.
This means the hair extensions have NOT been brushed out, combed with your fingers, washed, installed, colored, or bleached. The ties have NOT been cut.The ties have NOT been cut. We cannot do return or exchanges on hair that has been altered in any form. No exceptions.
Within the first 7 days of receipt, please email customer care and one of our customer service representatives will assist with the issue. We will then issue you a Return Merchandise Authorization (RMA).
Returns without Authorization are not allowed.
You are responsible for all return shipping costs. We recommend you get tracking and insurance on your return package. After we receive hair, we will issue return after examination of hair.
6. Can I exchange my HGH hair?
We understand that choosing the best product for you may be difficult without seeing the product face to face, so we are happy to offer a 1 time exchange of your unopened and unused HGH hair for a product of the right length texture and length within 7 days of receipt. Please email customer care and one of our representatives will assist you with your exchange.
Attention:
The curl pattern of the hair product you received may appear a little more defined than those showcased by vloggers and stylists on social media.
If you feel that the curl pattern you received is COMPLETELY different from the curl pattern of your own hair, please email [email protected] ASAP, and keep the hair EXACTLY THE WAY IT CAME.
This means the hair extensions have NOT been brushed out, combed with your fingers, washed, installed, colored, or bleached. The ties have NOT been cut. We cannot do return or exchanges on hair that has been altered in any form. No exceptions.
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customers reviews 3 Reviews
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Mary Val***ne.Verified Buyer
11/11/2020
I brought these clip in years ago for my daughter. She loved it good quality hair.
Elencia***.Verified Buyer
02/15/2017
I purchased this bundle back in September 2016 and five months later it is still thriving! Just last week I had a friend tell me how impress she is with my hair! In 5 months I have been able to grow my natural hair and rock this bundle flawlessly! I remember the days I used to get a sew in every 2 months and pay hundreds of dollars! But now, almost six months later, I'm still getting my moneys worth! I can do things twice a year for a very long time and I am so happy about that!
Leah***.Verified Buyer
02/14/2017
First bought this as a gift for my friend and SHE LOVED IT. I then bought myself some clip ins and I LOVED IT TOOOO. they're easy to manage. Rarely any tangling or shedding. Love this company so much and would recommend it to everyone.
3 Reviews
