- Beginner Friendly
- Full Protective Style With No Leave Out
- Protect Your Edges Well
- Super Natural and Convenient With No Lace And No Glue
- Different Styles According To Your Mood
Shipping Time: The process time of the wig will need 15-20 business days.
LENGTH GUIDE
Length Chart:
Each bundle is measured by its length when straight. Due to the kinky and curly nature, you will experience shrinkage. Please check our length chart to accurately decide what length is best for you.
Straight Length
10"
12"
14"
16"
18"
20"
22"
Actual Length In Curly State
5"
6"
7.5"
8.5"
9.5"-10"
11"
12"
SHIPPING
Delivery Time:
Please allow a 15-20 business day processing/production time.
Once your order is ready you will receive an email notification that it is ready to be shipped.
Once shipped, please allow 2-3 business days to receive your order (U.S. orders and international orders).
Shipping Fee: $12 (USD)
ATTENTION
Attention:
(1)The curl pattern of the hair product you received may appear a little more defined than those showcased by vloggers and stylists on social media.
If you feel that the curl pattern you received is COMPLETELY different from the curl pattern of your own hair, please email [email protected] ASAP, and keep the hair EXACTLY THE WAY IT CAME. This means the hair extensions have NOT been brushed out, combed with your fingers, washed, installed, colored, or bleached. The ties have NOT been cut. We cannot do return or exchanges on hair that has been altered in any form. No exceptions.
(2)Please do remember to co-wash the hair before your first install to reduce tangling.
ASK A QUESTION
customers questions
Noble.Verified Buyer
Q:
What comes with wig? More than 1 headband or what?
A:
Hi, dear.
We offer one free headband with each band wig.
And we have more choices in " recommended products".
Best regards.
Gail Ardoin.Verified Buyer
Q:
I am interested in buy your HBWIG09 Wig. I would like the Wig to be shoulder length. Should I get the Wig in 14 inches, or 16 inches? Thank you kindly for your answer!
A:
Hi, dear.
We will recommend a 16-inch one.
You can also check with YouTuber trophdoph's video.
She wears a 16-inch one, and the length is just over her shoulder.
Best ragards.
Michelle A. Mitchell.Verified Buyer
Q:
What is the cap size
A:
Hi,dear.
This unit has 4 sizes.
xs,s,m and custom size.
Please take your own measurements carfully and then choose the size suits you.
Best regards.
Michelle A. Mitchell.Verified Buyer
Q:
Will this unit become straight if blow dried?
A:
HI,dear.
If you need to blow dry the hair, cold temperture is fine.
And after blow dried, the hair needs extre hair acre.
Please be aware of that.
Best regards.
1. How long will it take for my order to arrive?
At the moment, all orders are running on a 3-5 business day processing/production time (big sales excluded). (Please note that weekends and holidays do not count as business days). Once your order is ready you will receive an email notification that it is ready to be shipped.
Once shipped, please allow 2-3 business days to receive your order (U.S. orders and international orders).
2. What are your shipping rates?
We use DHL/Fedex/UPS on all orders. The shipping fee starts at $10 and depends on the products' weight.
3. Do you ship internationally?
Yes. We ship worldwide.
4. Will you provide a tracking number after shipping?
Yes, once your order is ready you will receive email notification with shipping info as well as a tracking number. You can track the shipping status with the tracking number on DHL's website.
5. What is your RETURN POLICY?
Our team is fully committed to ensuring customer satisfaction, and your happiness is our top priority. Each bundle has been examined by one of our natural hair specialists to ensure its quality before being sent to you.
Attention:
The curl pattern of the hair product you received may appear a little more defined than those showcased by vloggers and stylists on social media.
If you feel that the curl pattern you received is COMPLETELY different from the curl pattern of your own hair, please email [email protected] ASAP, and keep the hair EXACTLY THE WAY IT CAME.
This means the hair extensions have NOT been brushed out, combed with your fingers, washed, installed, colored, or bleached. The ties have NOT been cut.The ties have NOT been cut. We cannot do return or exchanges on hair that has been altered in any form. No exceptions.
Within the first 7 days of receipt, please email customer care and one of our customer service representatives will assist with the issue. We will then issue you a Return Merchandise Authorization (RMA).
Returns without Authorization are not allowed.
You are responsible for all return shipping costs. We recommend you get tracking and insurance on your return package. After we receive hair, we will issue return after examination of hair.
6. Can I exchange my HGH hair?
We understand that choosing the best product for you may be difficult without seeing the product face to face, so we are happy to offer a 1 time exchange of your unopened and unused HGH hair for a product of the right length texture and length within 7 days of receipt. Please email customer care and one of our representatives will assist you with your exchange.
Attention:
The curl pattern of the hair product you received may appear a little more defined than those showcased by vloggers and stylists on social media.
If you feel that the curl pattern you received is COMPLETELY different from the curl pattern of your own hair, please email [email protected] ASAP, and keep the hair EXACTLY THE WAY IT CAME.
This means the hair extensions have NOT been brushed out, combed with your fingers, washed, installed, colored, or bleached. The ties have NOT been cut. We cannot do return or exchanges on hair that has been altered in any form. No exceptions.
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