Delivery Time:
Please allow a 10-15 business day processing/production time.
Once your order is ready you will receive an email notification that it is ready to be shipped.
Once shipped, please allow 2-3 business days to receive your order (U.S. orders and international orders).
Shipping Fee: $12 (USD)
ATTENTION
Attention:
(1)If you want to cancel your order 12 hours later after you receive our cofirmation or want to exchange and return your package without any quality problem, you will need to pay $20 for the restocking fee.
(2)The curl pattern of the hair product you received may appear a little more defined than those showcased by vloggers and stylists on social media.
If you feel that the curl pattern you received is COMPLETELY different from the curl pattern of your own hair, please email [email protected] ASAP,
and keep the hair EXACTLY THE WAY IT CAME. This means the hair extensions have NOT been brushed out, combed with your fingers, washed, installed, colored, or bleached. The ties have NOT been cut.
We cannot do return or exchanges on hair that has been altered in any form. No exceptions.
(3)Please do remember to co-wash the hair before your first install to reduce tangling.
ASK A QUESTION
customers questions
Betty Thomas.Verified Buyer
Q:
Can I have this wig colored the cinnamon color
A:
Hi,dear.
Yes, we can offer custom service to color this wig into cinnamon color.
And if you have any other questions, please feel free to contact us.
Best regards.
Celida.Verified Buyer
Q:
When do you expect to have the crowned in my coils wig back in stock?
A:
Hi,dear.
Currently we have S-size Lace Frontal Wig in stock.
And M sizes are out of stock.Our factory is facing lack of manpower and materials because of the virus.
So we are not sure when the hair will restock.Once we have it in stock again. We will put it on our site.
Best regards.
Tamar Hines.Verified Buyer
Q:
Hello! I recently purchased the "crowned in my coily" unit 60 days ago and absolutely LOVED it! Unfortunately I ruined the unit I purchased; it matted and fused together due to a deep conditioning treatment I used. I would like to purchase a replacement unit in the same style, but I wanted to buy an all-lace unit. I am completely bald due to a medical condition (alopecia), so I do not want to purchase another unit with tracks. Is there a way that I would be able to send in my head measurements? Last time, I ordered a small but it was too large for my head.
A:
Hi,dear.
Thank you for your asking.
Yes, we can offer custom order. But it will take longer time for procution than usual.
And you can email us your measurements so that we can check more details for you.
Best regards.
Erica Slaughter.Verified Buyer
Q:
Do the wig come in a small cap size?
A:
Hi,dear.
Thank you for asking.
This unit has both S and M size.
And you can check the specific numbers of both this two sizes on our website. It is in FAQ section.
Any other questions, please feel free to contact us.
Best regards.
.Verified Buyer
Q:
Hello, what is the difference between the full lace wig and lace front wig ? What does bleached knots mean ? What is the difference between lightly and deeply bleached ? Deeply can’t be chosen with color 1B right ? And what is the use of the satin cap wig ? Is to put under the wig? If yes, how can the wig fix ? Thank you for your help
A:
Hello dear
Thank you for your inquiry.
First, the full lace wig and lace front wig vary mainly in the size of lace, the former whole cap size lace and the latter 13''*6''.
And our full lace wig is completely hand-tied, while the lace front wig and lace closure wig are half machine made & half hand tied wig.
The full lace wig allows you to part anywhere to style, while the others only the lace part.
Second, deeply bleached knots means to make the knots more invisible compared to the lightly bleached knots.
It can be done with 1B color service.
Third, our wigs are protective styling, you can wear a wig cap underneath your wig to better protect your hair and adjust the final look. Our wig has an adjustable strap and an elastic band. You can also use the clips all the way for they are on the very edge, or cut some part of the wig cap.
Best regards
Hershey.Verified Buyer
Q:
Hello, what is the difference between the natural hair color, and 1B color, I usually select 1b for but I'd like more info on the natural color; also what is bleached knots? I really don't know what box to check because I don't know what it is. Thank you
A:
Hi,dear.
Thank you fro asking.
As for the hair color, natuarl color is more like dark brown, and the #1B will be more black as you know.
And for bleaching knots, it is for the knots on the lace. The lace part will be invisible.
If you are still confused about the bleaching, please email us before ordering. We can email you a example picture. Sorry that we can not put any picture here.
Best regards.
SHIRLEY ALLEN.Verified Buyer
Q:
WHERE IS THIS WIG BEING SHIPPED FROM? THANK YOU.
A:
Hi,dear.
Thank you for reaching out.
All our wigs are shipped from China.
If you have any other questions, please feel free to contact us.
Best regards.
Makeda.Verified Buyer
Q:
Can I put the wig in a ponytail
A:
Yes, of course you can put the wig in a ponytail.
S. Duvall.Verified Buyer
Q:
Hello, im getting ready to go through chemotherapy and I'm currently a natural girl. What wig size would you recommend for someone who is completely bald? Do you have specialized wigs for cancer patients?
A:
Hi,dear.
Sorry to hear that.
And yes,we can offer custom wig type for you.
Could you email us which wig you want?
Best regards.
Ashanna.Verified Buyer
Q:
Hello, I’ve ordered a wig from you but I never wore it. It’s super thick and hot but I’m still faithful and would like to give you another try. What kind of lace to you use and are any of your units hd transparent lace or Swiss lace?
A:
Hi,dear.
Thank yo for asking.
All oue wig use swiss lace.
And as for HD transparent lace, it need to be customized.
Best regards.
BLAISE.Verified Buyer
Q:
Bonjour
Faites vous les coloration?
Car je suis naturellement chatain clair , et la couleur noire ne me va pas trop. Si oui ou je dois inscrire la couleur voulue? Merci
A:
Salut mon cher.
Oui, nous pouvons offrir un service de couleur.
Pourriez-vous nous offrir l'exemple d'image par e-mail?
Afin que nous puissions vérifier avec nos stylistes.
Meilleurs wihses.
HI,dear.
Yes, we can offer color serveice.
Could you offer the example picture to us via email?
So that we can check with our stylists.
Best wihses.
Andrometa Cooper.Verified Buyer
Q:
Good Morning,
I am interested in doing a sew in to recreate this style. How many bundles did would I need to achieve this fullness I will also purchase a closure as well.
Thanks,
Andrometa
A:
Hi,dear.
Thank you for asking.
I have checked that this wig is in about 155g-190g in different length from 14 to inches. So two bundle of regular wefted hair might be enough.
And if you need achieve fullness like this picture, you can add a closure.
Best regards.
Cherise Chamberlain.Verified Buyer
Q:
Can you do custom color on this hair? If so, how much?
A:
Hi,dear.
Yes, we do offer color service(without light color).Please email us what color you need and we will see if it's possible.
Warm regards.
Sherita Harkness.Verified Buyer
Q:
Is this human hair and can you dye it?
A:
Hi,dear.
Yes, it is human hair and we can offer you custom color service.
BLAISE.Verified Buyer
Q:
Bonjour les prix sont en dollard canadien ou américains ? Merci
A:
Bonjour,
Les prix sur notre site Web sont en dollars américains.
Veuillez en être conscient.
Meilleures salutations.
Hello,
The price on our website are in American dollars.
Please be aware of that.
Best regards.
Portia.Verified Buyer
Q:
Want to know how to order size of wig. Small medium large. Is it referenced by how much hair you have. My hair is very short
A:
Please check this link and measure your head, then you can choose the capsize.
https://www.hergivenhair.com/measure-guide.html
LaTarsha Carpenter.Verified Buyer
Q:
Hello! Can this wig also be styled with a middle part? Additionally, I want it ordered as full lace in order to free part, is this possible?
Thank you in advance for your answer!
A:
Yes, you can style it with a middle part. And yes, you can choose the full lace wig.
CW.Verified Buyer
Q:
Is hair for PSLFW02S synthetic hair or human hair?
A:
All of our products are made of 100% human virgin hair.
Khirsten.Verified Buyer
Q:
Can I color this wig?
A:
Yes, all the hair on our website can be colored
However, keep in mind when you color curly hair very light you will suffer hair loss and loss of curl pattern. The same occurs with our natural hair as well because you are removing melanin and proteins from the hair. If you do color the hair, we recommend having a professional do it. We also recommend lifting the color slowly with a lower developer (20). Do not process with a dryer because the heat will help to relax it. Keep in mind that you will need to provide extra care to the hair after bleaching it, such as weekly deep conditioning treatments.
Dee.Verified Buyer
Q:
Can this hair be trimmed or cut.
A:
Yes, it can be trimmed or cut if you like.
Marika.Verified Buyer
Q:
What do I have to do to get this unit to look curly and bouncy like the picture? Crowned In My Curls" Coily Unit-PSLFW02S
Thank you!
A:
Hi, when you receive the wig, it will be very like the picture. But you need to refresh it because of long-distance transportation. Here is a video shows you how to do that:https://www.youtube.com/watch?v=Q7JABYdSVBM&list=PL8E0YfJxeV7qbp8TamWlReONe0G61TDgk&index=19&t=0s
Gloria.Verified Buyer
Q:
Can I do twist out, slick low bun and triangle parts with rubber bands on this wig?
A:
Yes, I think so. But keep in mind it is a lace front wig, if you make such a style, the tracks may be seen.
Joy.Verified Buyer
Q:
do you to glue it down?
A:
I think it depends on your choice. Both are OK.
Ruth Akwarandu.Verified Buyer
Q:
Can I pay in Nigerian currency?
A:
Yes, when you pay for it, it will change to your currency.
Crystal.Verified Buyer
Q:
The crowned in my curls coiled unit looked like a full lace wig because in the video, she parted it down the back. Is this full lace?
A:
No dear, this is a lace closure wig. The lace size is only 4"x4" in the front.
Diane St. Ange.Verified Buyer
Q:
What is the density of the Crowned In My Curls" Coily Unit
A:
The density of this wig is about 150%.
Christian.Verified Buyer
Q:
I have a very big head and I wanted to know how big the wig is
A:
The biggest size we can offer to this wig is size M.
- 1. Circumference: 22.5-23"
- 2. Front to Nape: 14.5"
- 3. Ear to Ear across Forehead: 13"
- 4. Ear to Ear over Top: 13"
- 5. Temple to Temple Round Back: 15.5"
- 6. Nape of Neck: 6"
More details, please check the "MEASUREMENT" beside the option of Cap Size.
Barbara.Verified Buyer
Q:
Does the Crowned in My Curls Coily unit come in black?
A:
Hi dear, the color will be natural hair color #2. But if you want it to be darker like 1B, we can dye it for you. And there will be some extra payment.
Anne Gracou.Verified Buyer
Q:
Is this unit pre pluck as well
A:
Yes, this unit has already been pre-plucked for a more natural hairline.
1. How long will it take for my order to arrive?
At the moment, all orders are running on a 3-5 business day processing/production time (big sales excluded). (Please note that weekends and holidays do not count as business days). Once your order is ready you will receive an email notification that it is ready to be shipped.
Once shipped, please allow 2-3 business days to receive your order (U.S. orders and international orders).
2. What are your shipping rates?
We use DHL/Fedex/UPS on all orders. The shipping fee starts at $10 and depends on the products' weight.
3. Do you ship internationally?
Yes. We ship worldwide.
4. Will you provide a tracking number after shipping?
Yes, once your order is ready you will receive email notification with shipping info as well as a tracking number. You can track the shipping status with the tracking number on DHL's website.
5. What is your RETURN POLICY?
Our team is fully committed to ensuring customer satisfaction, and your happiness is our top priority. Each bundle has been examined by one of our natural hair specialists to ensure its quality before being sent to you.
Attention:
The curl pattern of the hair product you received may appear a little more defined than those showcased by vloggers and stylists on social media.
If you feel that the curl pattern you received is COMPLETELY different from the curl pattern of your own hair, please email [email protected] ASAP, and keep the hair EXACTLY THE WAY IT CAME.
This means the hair extensions have NOT been brushed out, combed with your fingers, washed, installed, colored, or bleached. The ties have NOT been cut.The ties have NOT been cut. We cannot do return or exchanges on hair that has been altered in any form. No exceptions.
Within the first 7 days of receipt, please email customer care and one of our customer service representatives will assist with the issue. We will then issue you a Return Merchandise Authorization (RMA).
Returns without Authorization are not allowed.
You are responsible for all return shipping costs. We recommend you get tracking and insurance on your return package. After we receive hair, we will issue return after examination of hair.
6. Can I exchange my HGH hair?
We understand that choosing the best product for you may be difficult without seeing the product face to face, so we are happy to offer a 1 time exchange of your unopened and unused HGH hair for a product of the right length texture and length within 7 days of receipt. Please email customer care and one of our representatives will assist you with your exchange.
Attention:
The curl pattern of the hair product you received may appear a little more defined than those showcased by vloggers and stylists on social media.
If you feel that the curl pattern you received is COMPLETELY different from the curl pattern of your own hair, please email [email protected] ASAP, and keep the hair EXACTLY THE WAY IT CAME.
This means the hair extensions have NOT been brushed out, combed with your fingers, washed, installed, colored, or bleached. The ties have NOT been cut. We cannot do return or exchanges on hair that has been altered in any form. No exceptions.
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customers reviews 14 Reviews
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Tenecia ***au.Verified Buyer
11/24/2020
Of all the wigs that I own, I love this one the most!!!! I love the curl pattern and the hair manageability. It feels so much like my natural hair. This wig takes protective styling to another level! Definitely a game changer!!
Dagmar c***undia Kramer.Verified Buyer
09/03/2020
I good wig
dagmar k***r.Verified Buyer
05/08/2020
I've had my wig for two years and I cant wait to purchase another
Ekwutosi***una.Verified Buyer
12/11/2019
Ladies, I have bought 3 units from hergiven hair but so far this is my favorite. It’s super natural and looks cute. Hairline on point, pre bleached, you don’t have to do anything but cut off the lace and go. If you have to buy one wig from here, this is the one. Thank you hergiven hair. You got me addicted
14 Reviews
