Attention: If you choose full lace wig or lace front wig construction, you will need 30-35 business days to be customized and another 3-5 business days to be delivered. If you choose lace closure wig construction, you will need 15 business days to be customized and another 3-5 business days to be delivered.
For Mannequin Pic:
Texture: Kinky Blow Out
Pic Hair Length: 16 Inches
Hair Volume(Before Styling): 185g
Wig Type: Full Lace Wig
What we will send:
Wig with braids
SHIPPING
Delivery Time:
Please allow a 30-35 business day processing/production time for full lace wigs and lace front wigs, 10-15 business days for lace closure wigs.
Once your order is ready you will receive an email notification that it is ready to be shipped.
Once shipped, please allow 2-3 business days to receive your order (U.S. orders and international orders).
Shipping Fee: $12 (USD)
ATTENTION
Attention:
(1)If you want to cancel your order 12 hours later after you receive our cofirmation or want to exchange and return your package without any quality problem, you will need to pay $20 for the restocking fee.
(2)The curl pattern of the hair product you received may appear a little more defined than those showcased by vloggers and stylists on social media.
If you feel that the curl pattern you received is COMPLETELY different from the curl pattern of your own hair, please email [email protected] ASAP,
and keep the hair EXACTLY THE WAY IT CAME. This means the hair extensions have NOT been brushed out, combed with your fingers, washed, installed, colored, or bleached. The ties have NOT been cut.
We cannot do return or exchanges on hair that has been altered in any form. No exceptions.
(3)Please do remember to co-wash the hair before your first install to reduce tangling.
ASK A QUESTION
customers questions
Taneisha.Verified Buyer
Q:
Does the deep bleaching of the knots cover all of the knots on the full lace wig?
A:
Hello, if you want the wig to be deeply bleached knots. You can choose it when you place your order, it will cost $9.9.
Taiwo Adelekan.Verified Buyer
Q:
When will this wig be restocked. Thanks
A:
Hi, dear.
Our factory is facing a lack of manpower and materials because of the Covid.
So we are not sure when the hair will restock. Once we have it in stock again. We will put it on our site.
Hope for your understanding.
Best regards.
Jewel Harrison.Verified Buyer
Q:
Can the braids be removed?
A:
Hi,dear.
This braids are made by our stylists.
So of coruse it can be removed.
And braid any styes you like.
best regards.
Terri.Verified Buyer
Q:
Do this hair come pre plucked already?
A:
Dear customer
Thank you for your email.
Yes, it does.
If you have any other problems, please feel free to contact me.
Best regards
Dolores
Clairlina Terrill.Verified Buyer
Q:
Do you ever have flash sales for those of us who cannot afford to pay fill price?
A:
Dear customer
Thank you for your email.
Sorry, there is no flash sales at present.
And we appreciate your advice. Please follow us and engage with us on Instagram @hergivenhair where we periodically have special offers!
If you have any other problems, please feel free to contact me.
Best regards
Jolene Passi.Verified Buyer
Q:
Does your site have a currency converter?
A:
Dear customer
Thank you for your email.
Yes, it has a currency converter.
You can find it on the top right corner, which offers five currencies to choose.
If you have any other problems, please feel free to contact me.
Best regards
Julia Tripp.Verified Buyer
Q:
I need wigs with some grey in it. I saw yur products on Anna Maduke's channel andcam impressed with the quality. So I am hopeful you offer other colors, in oarticular, mixed grays
A:
Dear customer
Thank you for your inquiry
At the moment we can offer color services.
However, grey may be too light to dye hair without bleaching it, which is to say, an afro wig in oarticular or mixed grays will lose its beautiful curl and shape.
So sorry that we can't offer you wigs in grey.
Best regards
Aundrea.Verified Buyer
Q:
#1. What is the difference between the light bleached knots and deep? (I'd like to have the knots that look invisible, which would that be?)
#2. If I don't chose a hair color with deep bleached knots what color would the hair be?
#3. If I did want 18" what is the additional cost?
Thank you
Thank you,
A:
Hi,dear.
Thank you for asking.
1.The deeply bleached knots will be more invisible.
2.It would be natuarl color if you choose "deeply bleached". And the natural color will be like the dark brown.
3.The addtinal cost will contain the price difference and the custom fee. And please email us before ordering. So that we can check the price for you.
Best wishes.
Christina Sherard.Verified Buyer
Q:
I want this wig but it says 18 inches but I can only pick 16 inches...when will you restock the 18-20 inches in this wig?
A:
Hi,dear.
It was a mistake. This unit should be 16-inch.
And we have fix the descripestion on our website.
But we can customize an 18-inch one for you if you want.
Best regards.
Christina Sherard.Verified Buyer
Q:
Could I have it colored black with 200 density and bleached knots
A:
Hi,dear.
Thank you for asking.
But we can not offer customize density order since we are told by our factory that currently it is available.
Since they are understaffed in this special time.
Best regards.
Britnee.Verified Buyer
Q:
Is this wig 100% human hair? or is it a human and synthetic hair mix?
A:
Hi,dear.
Thank you for asking.
Yes, this hair is 100% huamn hair.
Best regards.
Alexandra Cadenhead.Verified Buyer
Q:
Can the hair be died lighter??
A:
Hi,dear. We can offer you custom color(without very light one). Please email us what color you need and we will see if it's possible.
Bri.Verified Buyer
Q:
Hi. Can I bleach this hair ?
A:
Yes, all the hair on our website can be bleached.
However, keep in mind when you hair very light you will suffer hair loss and loss of curl pattern. The same occurs with our natural hair as well because you are removing melanin and proteins from the hair. If you do color the hair, we recommend having a professional do it.
Warm regards.
David.Verified Buyer
Q:
If I wash the wig will it stay in it’s “blown out” state or wig it go to its natural curly state?
A:
The texture will not change after washing.
Suzette Hilliard.Verified Buyer
Q:
Can you change the style
To multiple braids in the front,can you put in a ponytail? Thanks
A:
You can change it by yourself. The braids can be took off.
Hursh.Verified Buyer
Q:
Does this braid on the Halo Kinky Blowout wig come out (can be unbraided), or is it a permanent braid on the wig?
A:
Hi, it can be unbraided. You can put it down.
Connie.Verified Buyer
Q:
Is the lace transparent on your wigs and closures?
A:
No, our lace color is light brown. If you want transplant lace, we can customize it for you, but it will have some extra cost.
Zubayda Muhammad.Verified Buyer
Q:
I'm interested in this style, but how do you wash the hair without ruining the style?
A:
You can use conditioner to wash the place which is not braided and use water to wash the braids gently, try to not ruin the braids.
TPowe.Verified Buyer
Q:
Can the braids be taken down?
A:
Yes, it can be taken down.
1. How long will it take for my order to arrive?
At the moment, all orders are running on a 3-5 business day processing/production time (big sales excluded). (Please note that weekends and holidays do not count as business days). Once your order is ready you will receive an email notification that it is ready to be shipped.
Once shipped, please allow 2-3 business days to receive your order (U.S. orders and international orders).
2. What are your shipping rates?
We use DHL/Fedex/UPS on all orders. The shipping fee starts at $10 and depends on the products' weight.
3. Do you ship internationally?
Yes. We ship worldwide.
4. Will you provide a tracking number after shipping?
Yes, once your order is ready you will receive email notification with shipping info as well as a tracking number. You can track the shipping status with the tracking number on DHL's website.
5. What is your RETURN POLICY?
Our team is fully committed to ensuring customer satisfaction, and your happiness is our top priority. Each bundle has been examined by one of our natural hair specialists to ensure its quality before being sent to you.
Attention:
The curl pattern of the hair product you received may appear a little more defined than those showcased by vloggers and stylists on social media.
If you feel that the curl pattern you received is COMPLETELY different from the curl pattern of your own hair, please email [email protected] ASAP, and keep the hair EXACTLY THE WAY IT CAME.
This means the hair extensions have NOT been brushed out, combed with your fingers, washed, installed, colored, or bleached. The ties have NOT been cut.The ties have NOT been cut. We cannot do return or exchanges on hair that has been altered in any form. No exceptions.
Within the first 7 days of receipt, please email customer care and one of our customer service representatives will assist with the issue. We will then issue you a Return Merchandise Authorization (RMA).
Returns without Authorization are not allowed.
You are responsible for all return shipping costs. We recommend you get tracking and insurance on your return package. After we receive hair, we will issue return after examination of hair.
6. Can I exchange my HGH hair?
We understand that choosing the best product for you may be difficult without seeing the product face to face, so we are happy to offer a 1 time exchange of your unopened and unused HGH hair for a product of the right length texture and length within 7 days of receipt. Please email customer care and one of our representatives will assist you with your exchange.
Attention:
The curl pattern of the hair product you received may appear a little more defined than those showcased by vloggers and stylists on social media.
If you feel that the curl pattern you received is COMPLETELY different from the curl pattern of your own hair, please email [email protected] ASAP, and keep the hair EXACTLY THE WAY IT CAME.
This means the hair extensions have NOT been brushed out, combed with your fingers, washed, installed, colored, or bleached. The ties have NOT been cut. We cannot do return or exchanges on hair that has been altered in any form. No exceptions.
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customers reviews 3 Reviews
write a review
Jessica ***in.Verified Buyer
11/07/2019
This hair looks so nature U love it!
Idongesi***hn.Verified Buyer
11/05/2019
Love this Unit. Black friday coming, I will surely purchase it
Emmanuel***aniel.Verified Buyer
08/14/2019
I brought my wig almost two years ago and it is still as beautiful and as vibrant the first time I wore it. I am very satisfied and excited about buying from hergivenhair again to add to my collection.
3 Reviews
