Mannequin Photo Specification:
Hair Length: 18 Inches
Hair Volume: 240g
- 4 x 4 inches lace top
- 3 combs & 2 adjustable elastic straps
- Curly hair is the hair that has been tailored to match 3B & 3C hair
- Color service: natural color/#1b (If you want to color the hair that it would be best to choose the natural color instead of 1b)
Attention:
The processing time of this wig-CUTLW01 will need 20-25 business days now because of our factory capacity which was affected by the holiday and virus. I'm sorry for the inconvenience. Now our wig production has been restored and our workers are seizing time to produce your wig as soon as possible.
SHIPPING
Delivery Time:
Please allow a 15-20 business day processing/production time.
Once your order is ready you will receive an email notification that it is ready to be shipped.
Once shipped, please allow 2-3 business days to receive your order (U.S. orders and international orders).
Shipping Fee: $12 (USD)
ATTENTION
Attention:
(1)If you want to cancel your order 12 hours later after you receive our cofirmation or want to exchange and return your package without any quality problem, you will need to pay $20 for the restocking fee.
(2)The curl pattern of the hair product you received may appear a little more defined than those showcased by vloggers and stylists on social media.
If you feel that the curl pattern you received is COMPLETELY different from the curl pattern of your own hair, please email [email protected] ASAP,
and keep the hair EXACTLY THE WAY IT CAME. This means the hair extensions have NOT been brushed out, combed with your fingers, washed, installed, colored, or bleached. The ties have NOT been cut.
We cannot do return or exchanges on hair that has been altered in any form. No exceptions.
(3)Please do remember to co-wash the hair before your first install to reduce tangling.
ASK A QUESTION
customers questions
INGRID VERISSIMO.Verified Buyer
Q:
Hi,
I live in Paris, and your wigs seems to be beautifull!!!.
I never wear a wig,
* so firstable, i'd like to known the difference between CULW01, CUTLW01 and CURLFW01,
*If i choose CUTLW01, when I will receive it?
Waiting for your answer.
Best regards
A:
Hi,dear.
Sorry for the late response.
The CULW01(full lace wig), CUTLW01(lace closure wig) and CURLFW01(lace fronatal wig) are in three different wig types.
The most obvious difference is that they have different lace part.
Full lace wig has the most lace part, so it will be the most suitablr for free parting.
And Lace closure wig is in 150% density and the other two is in 130 density.
That it. And the processing time of them are all 15 business days.And extra 5-7 busienss days for shipping to Frnace.
Best regards.
Kelli.Verified Buyer
Q:
Can this wig be sewn in? How long is delivery if ordered on Saturday to Virginia?
A:
No, I don't think it can be sewn in. The producing time of a wig is 15 business days, the shipping will take 2-3 business days normally.
1. How long will it take for my order to arrive?
At the moment, all orders are running on a 3-5 business day processing/production time (big sales excluded). (Please note that weekends and holidays do not count as business days). Once your order is ready you will receive an email notification that it is ready to be shipped.
Once shipped, please allow 2-3 business days to receive your order (U.S. orders and international orders).
2. What are your shipping rates?
We use DHL/Fedex/UPS on all orders. The shipping fee starts at $10 and depends on the products' weight.
3. Do you ship internationally?
Yes. We ship worldwide.
4. Will you provide a tracking number after shipping?
Yes, once your order is ready you will receive email notification with shipping info as well as a tracking number. You can track the shipping status with the tracking number on DHL's website.
5. What is your RETURN POLICY?
Our team is fully committed to ensuring customer satisfaction, and your happiness is our top priority. Each bundle has been examined by one of our natural hair specialists to ensure its quality before being sent to you.
Attention:
The curl pattern of the hair product you received may appear a little more defined than those showcased by vloggers and stylists on social media.
If you feel that the curl pattern you received is COMPLETELY different from the curl pattern of your own hair, please email [email protected] ASAP, and keep the hair EXACTLY THE WAY IT CAME.
This means the hair extensions have NOT been brushed out, combed with your fingers, washed, installed, colored, or bleached. The ties have NOT been cut.The ties have NOT been cut. We cannot do return or exchanges on hair that has been altered in any form. No exceptions.
Within the first 7 days of receipt, please email customer care and one of our customer service representatives will assist with the issue. We will then issue you a Return Merchandise Authorization (RMA).
Returns without Authorization are not allowed.
You are responsible for all return shipping costs. We recommend you get tracking and insurance on your return package. After we receive hair, we will issue return after examination of hair.
6. Can I exchange my HGH hair?
We understand that choosing the best product for you may be difficult without seeing the product face to face, so we are happy to offer a 1 time exchange of your unopened and unused HGH hair for a product of the right length texture and length within 7 days of receipt. Please email customer care and one of our representatives will assist you with your exchange.
Attention:
The curl pattern of the hair product you received may appear a little more defined than those showcased by vloggers and stylists on social media.
If you feel that the curl pattern you received is COMPLETELY different from the curl pattern of your own hair, please email [email protected] ASAP, and keep the hair EXACTLY THE WAY IT CAME.
This means the hair extensions have NOT been brushed out, combed with your fingers, washed, installed, colored, or bleached. The ties have NOT been cut. We cannot do return or exchanges on hair that has been altered in any form. No exceptions.
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customers reviews 2 Reviews
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jashay b***am.Verified Buyer
07/10/2019
I love this wig. The curls are so soft and match my natural hair. People think it is my hair. This is my second wig from Hergivenhair, and the curly texture is my favorite. The construction of the wig is impeccable. I wish it was a higher dentistry. This wig has become my staple wig and I will be ordering another one.
CND***.Verified Buyer
07/27/2018
This hair everything! I get so many compliments. It's so soft, and feels so natural. The curls are amazing and it has so much volume! Definitely consider getting this hair, its a great investment. I got mine in 18 inches but it was a little long for me so i cut it just a little.
2 Reviews
