With drawstring puff, it is very easy to install and blend to achieve your puff look.
- 2 combs
- Two textures are available
- Color service: natural color/#1b (If you want to color the hair that it would be best to choose the natural color instead of 1b)
SHIPPING
Delivery Time:
Please allow a 10-15 business day processing/production time.
Once your order is ready you will receive an email notification that it is ready to be shipped.
Once shipped, please allow 2-3 business days to receive your order (U.S. orders and international orders).
Shipping Fee: $12 (USD)
ATTENTION
Attention:
(1)The curl pattern of the hair product you received may appear a little more defined than those showcased by vloggers and stylists on social media.
If you feel that the curl pattern you received is COMPLETELY different from the curl pattern of your own hair, please email [email protected] ASAP, and keep the hair EXACTLY THE WAY IT CAME. This means the hair extensions have NOT been brushed out, combed with your fingers, washed, installed, colored, or bleached. The ties have NOT been cut. We cannot do return or exchanges on hair that has been altered in any form. No exceptions.
(2)Please do remember to co-wash the hair before your first install to reduce tangling.
ASK A QUESTION
customers questions
Mangeli.Verified Buyer
Q:
Hello, do you ship to Canada? Thank you
A:
Hi, dear.
Yes, we can ship it to Canada.
And any other questions, please feel free to contact us.
best regards.
Annette Langston.Verified Buyer
Q:
Do I need to wash and condition puff before wearing?
A:
Hi, dear.
Yes, we recommend you wash it before wearing it.
It will reduce tangling.
Be-st regards.
cedonna l ward.Verified Buyer
Q:
What ponytail is Ms Naturally Mary wearing in the photo where she is wearing a polka dot shirt and colorful headband?
A:
Hello dear
Where did you see the picture please?
Best regards
Dolores
Oma Oji.Verified Buyer
Q:
Is this human hair or synthetic hair? I like the synthetic ones better
A:
Hi,dear.
All our hair are made of 100% human hair.
Beverly.Verified Buyer
Q:
Hi
I am a mature, gray headed woman who is embracing my gray/semi gray hair. Do you have any wigs/hair for the/us mature women who are embracing our gray hair(s)?
Thanks
Beverly
A:
Hi,dear.
So sorry to inform you that we do not have any wig in grey color. That because all our hair are made by 100% human hair and dye it in light color, you will suffer hair loss and loss of curl pattern.
Best regards.
Katlego.Verified Buyer
Q:
Can I get it in Burnt orange?
A:
Hi,dear.
We do offer color service. But for light color, we do not recommend that since all our hair are 100% human virgin hair.And keep in mind when you color curly hair very light you will suffer hair loss and loss of curl pattern. The same occurs with our natural hair as well because you are removing melanin and proteins from the hair.
So i am afraid that we can not offer it in Burnt orange color.
Best regards.
Christabel Danquah.Verified Buyer
Q:
Please how much is the shipping fee to Sweden? And do I have pay anything extra when the hair arrives in Sweden?
A:
Hi,dear. Usally the shipping fee is $15 to Sweden and there is no extra fee.
TJ.Verified Buyer
Q:
Is the puff human hair or synthetic hair
A:
Hello, all our hair porducts are made by 100% huamn hair.
Marlo Jean Gaal.Verified Buyer
Q:
What texture hair is featured on the picture of the woman on the
Hergivenhair Drawstring Puff-Puff01 picture here https://www.hergivenhair.com/hergiv- enhair-drawstring-puff-p-189/
A:
Hi,dear.
In this picture, it is kinky txture.
Denise.Verified Buyer
Q:
How do you wash it? Does it maintain the curl pattern after you wash it?
Linda Burgess.Verified Buyer
Q:
Do you have any grey hair selections
A:
Hello dear,
I'm sorry to tell you we can't provide dyeing the hair into salt and pepper service.
Our hair is mostly 100% human virgin black hair.
If we dye it into light color, we will bleach the hair and dye the color on it.
After that, the hair may suffer hair loss and loss of curl pattern.
Therefore, we don't offer too light color service and I hope you can understand it.
Best regards.
Stacey.Verified Buyer
Q:
Is there a picture of the 4c puff on your site?
A:
Yes.
Shaan Smith.Verified Buyer
Q:
Does the drawstring puff only come in 8 inches or can we order customized length (i.e. 12 or 14 inches)?
A:
It comes in 8-inch.
Erin Mothershed.Verified Buyer
Q:
The photograph of the drawstring afro puff that's featured on your website is it kinky or coily?
A:
It is coily texture.
1. How long will it take for my order to arrive?
At the moment, all orders are running on a 3-5 business day processing/production time (big sales excluded). (Please note that weekends and holidays do not count as business days). Once your order is ready you will receive an email notification that it is ready to be shipped.
Once shipped, please allow 2-3 business days to receive your order (U.S. orders and international orders).
2. What are your shipping rates?
We use DHL/Fedex/UPS on all orders. The shipping fee starts at $10 and depends on the products' weight.
3. Do you ship internationally?
Yes. We ship worldwide.
4. Will you provide a tracking number after shipping?
Yes, once your order is ready you will receive email notification with shipping info as well as a tracking number. You can track the shipping status with the tracking number on DHL's website.
5. What is your RETURN POLICY?
Our team is fully committed to ensuring customer satisfaction, and your happiness is our top priority. Each bundle has been examined by one of our natural hair specialists to ensure its quality before being sent to you.
Attention:
The curl pattern of the hair product you received may appear a little more defined than those showcased by vloggers and stylists on social media.
If you feel that the curl pattern you received is COMPLETELY different from the curl pattern of your own hair, please email [email protected] ASAP, and keep the hair EXACTLY THE WAY IT CAME.
This means the hair extensions have NOT been brushed out, combed with your fingers, washed, installed, colored, or bleached. The ties have NOT been cut.The ties have NOT been cut. We cannot do return or exchanges on hair that has been altered in any form. No exceptions.
Within the first 7 days of receipt, please email customer care and one of our customer service representatives will assist with the issue. We will then issue you a Return Merchandise Authorization (RMA).
Returns without Authorization are not allowed.
You are responsible for all return shipping costs. We recommend you get tracking and insurance on your return package. After we receive hair, we will issue return after examination of hair.
6. Can I exchange my HGH hair?
We understand that choosing the best product for you may be difficult without seeing the product face to face, so we are happy to offer a 1 time exchange of your unopened and unused HGH hair for a product of the right length texture and length within 7 days of receipt. Please email customer care and one of our representatives will assist you with your exchange.
Attention:
The curl pattern of the hair product you received may appear a little more defined than those showcased by vloggers and stylists on social media.
If you feel that the curl pattern you received is COMPLETELY different from the curl pattern of your own hair, please email [email protected] ASAP, and keep the hair EXACTLY THE WAY IT CAME.
This means the hair extensions have NOT been brushed out, combed with your fingers, washed, installed, colored, or bleached. The ties have NOT been cut. We cannot do return or exchanges on hair that has been altered in any form. No exceptions.
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customers reviews 16 Reviews
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Brittany***tin.Verified Buyer
11/16/2020
I can’t do hair whatsoever but this is EXTREMELY easy to install.
***.Verified Buyer
11/12/2020
This ponytail is so versatile and comes in handy when your puff is not big enough yet or you just want as easy puff and go without having to go through the trouble of applying product and gel to get a defined bun. The best part about this is that it also protects your ends, which of course is a priority for all of us when it comes to our hair.
Marie-Li***Bres.Verified Buyer
09/18/2020
The best puff i even seen and wear ! perfetc
Marsha t***s.Verified Buyer
08/30/2020
I love my puff. Everyone thinks its my real hair. It blends well with my hair texture