I’m the Kinky Lush unit! I was born with a natural ombre, black roots and brown color hair. My Kinky Lush locks only come in the perfect 16 inches and perfectly styled. I'm the 2nd in the four part series, ‘Kinky Collection for Kinky Lovers’! As the second start in this amazing kinky lineup, I have an amazing side part for that sexy smize! Thank goodness HGH loves hearing your feedback and taking action! Amara La Negra really likes me too! When she wears me, she looks hot and luscious. Who can resist my warm lush temptation? I give you the all the feels with the poppin side swoop. Our brand specializes on natural hair extensions and wig, INCLUDING 4B-4C hair options for our amazing customers. So, come hither and take me home!
SHIPPING
Delivery Time:
Please allow a 15-20 business day processing/production time.
Once your order is ready you will receive an email notification that it is ready to be shipped.
Once shipped, please allow 2-3 business days to receive your order (U.S. orders and international orders).
Shipping Fee: $12 (USD)
ATTENTION
Attention:
(1)If you want to cancel your order 12 hours later after you receive our cofirmation or want to exchange and return your package without any quality problem, you will need to pay $20 for the restocking fee.
(2)The curl pattern of the hair product you received may appear a little more defined than those showcased by vloggers and stylists on social media.
If you feel that the curl pattern you received is COMPLETELY different from the curl pattern of your own hair, please email [email protected] ASAP,
and keep the hair EXACTLY THE WAY IT CAME. This means the hair extensions have NOT been brushed out, combed with your fingers, washed, installed, colored, or bleached. The ties have NOT been cut.
We cannot do return or exchanges on hair that has been altered in any form. No exceptions.
(3)Please do remember to co-wash the hair before your first install to reduce tangling.
ASK A QUESTION
customers questions
Altagracia Cannegieter.Verified Buyer
Q:
What is the density of this unit?
I prefer a true tight Afro kinky texture.... would this be in that category?
Can I double twist the hair on this unit?
Can I get color #30?
A:
Hi, dear
The density is 150%.
And yes, you can double twist the hair.
#30 is available, and we can offer a custom order to you.
If you have any problems, please feel free to contact us.
Best regards.
Recy.Verified Buyer
Q:
Can this hair be blow dried and heat styled?
A:
Hi,dear.
Usually we don't recommend that.
As you know high temperture will bring hair damage and loss of curl pattern.
But if you have to, please notice that the unit will need extra hair care after heat styled.
Best regards.
AJA.Verified Buyer
Q:
Hi, does this unit come in Natural (1b-2b) hair color? If so, how much does the unit cost in natural color?
A:
Hi,dear.
Thank you for asking.
We can offer this unit in natural color (more like dark brown, not 1b).
If you need to order that, please email us before ordering.
We need to know what size you need and check the price for you.
Best regards.
1. How long will it take for my order to arrive?
At the moment, all orders are running on a 3-5 business day processing/production time (big sales excluded). (Please note that weekends and holidays do not count as business days). Once your order is ready you will receive an email notification that it is ready to be shipped.
Once shipped, please allow 2-3 business days to receive your order (U.S. orders and international orders).
2. What are your shipping rates?
We use DHL/Fedex/UPS on all orders. The shipping fee starts at $10 and depends on the products' weight.
3. Do you ship internationally?
Yes. We ship worldwide.
4. Will you provide a tracking number after shipping?
Yes, once your order is ready you will receive email notification with shipping info as well as a tracking number. You can track the shipping status with the tracking number on DHL's website.
5. What is your RETURN POLICY?
Our team is fully committed to ensuring customer satisfaction, and your happiness is our top priority. Each bundle has been examined by one of our natural hair specialists to ensure its quality before being sent to you.
Attention:
The curl pattern of the hair product you received may appear a little more defined than those showcased by vloggers and stylists on social media.
If you feel that the curl pattern you received is COMPLETELY different from the curl pattern of your own hair, please email [email protected] ASAP, and keep the hair EXACTLY THE WAY IT CAME.
This means the hair extensions have NOT been brushed out, combed with your fingers, washed, installed, colored, or bleached. The ties have NOT been cut.The ties have NOT been cut. We cannot do return or exchanges on hair that has been altered in any form. No exceptions.
Within the first 7 days of receipt, please email customer care and one of our customer service representatives will assist with the issue. We will then issue you a Return Merchandise Authorization (RMA).
Returns without Authorization are not allowed.
You are responsible for all return shipping costs. We recommend you get tracking and insurance on your return package. After we receive hair, we will issue return after examination of hair.
6. Can I exchange my HGH hair?
We understand that choosing the best product for you may be difficult without seeing the product face to face, so we are happy to offer a 1 time exchange of your unopened and unused HGH hair for a product of the right length texture and length within 7 days of receipt. Please email customer care and one of our representatives will assist you with your exchange.
Attention:
The curl pattern of the hair product you received may appear a little more defined than those showcased by vloggers and stylists on social media.
If you feel that the curl pattern you received is COMPLETELY different from the curl pattern of your own hair, please email [email protected] ASAP, and keep the hair EXACTLY THE WAY IT CAME.
This means the hair extensions have NOT been brushed out, combed with your fingers, washed, installed, colored, or bleached. The ties have NOT been cut. We cannot do return or exchanges on hair that has been altered in any form. No exceptions.
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