Attention: If you choose full lace wig or lace front wig construction, you will need 30-35 business days to be customized and another 3-5 business days to be delivered. If you choose lace closure wig construction, you will need 15 business days to be customized and another 3-5 business days to be delivered.
Long ago, back in Africa, the hairstyles alone could indicate a person's background, tribe or social status. The power laid in the beautiful details. Today, most people are learning about personal identities from their own hairstyles. The prototype of our second hairstyle is a inspired by a butterfly. Just by looking at the pattern of the wings you can appreciate it’s beauty. Just like our Wings of Coils look, which is effortlessly styled. We hope that you’ll embrace being powerful, unique, and use your wings to embrace your coils for all natural girls around the world!
SHIPPING
Delivery Time:
Please allow a 30-35 business day processing/production time for full lace wigs and lace front wigs, 10-15 business days for lace closure wigs.
Once your order is ready you will receive an email notification that it is ready to be shipped.
Once shipped, please allow 2-3 business days to receive your order (U.S. orders and international orders).
Shipping Fee: $12 (USD)
ATTENTION
Attention:
(1)If you want to cancel your order 12 hours later after you receive our cofirmation or want to exchange and return your package without any quality problem, you will need to pay $20 for the restocking fee.
(2)The curl pattern of the hair product you received may appear a little more defined than those showcased by vloggers and stylists on social media.
If you feel that the curl pattern you received is COMPLETELY different from the curl pattern of your own hair, please email [email protected] ASAP,
and keep the hair EXACTLY THE WAY IT CAME. This means the hair extensions have NOT been brushed out, combed with your fingers, washed, installed, colored, or bleached. The ties have NOT been cut.
We cannot do return or exchanges on hair that has been altered in any form. No exceptions.
(3)Please do remember to co-wash the hair before your first install to reduce tangling.
ASK A QUESTION
customers questions
Stephanie Kwakwa.Verified Buyer
Q:
How much parting space does this wig have for a side part? I would like to wear this wig as a side part style as opposed to a middle part style.
A:
Hi,dear.
It depends on the wig type you choosed.
This wig has Lace frontal wig type and Lace closure wig type.
And for your situation, we will recommend a Lace frontal wig type.
Because it has more parting space.
Best regards.
Felicia Lewis.Verified Buyer
Q:
Is it possible to order a wig with less volume?
A:
Hi,dear.
Usually we offer custom sercive when our customers want more or less volume of wigs. But currently our factory can not make custom order, so it is not available. We are so sorry for that.
Best regards.
Sunday.Verified Buyer
Q:
I need the extra small cap.
A:
Hi,dear.
We can offer it by customizing. But currently the custom order will need about 40 business days for processing. If you are willing to wait, please email us about your request and we wll help you place an order.
best regards.
Kenya Heyliger.Verified Buyer
Q:
I'm dark skin. I don't know which bleached knots to get. Which is the darkest one to compliment a dark skin tone?
A:
Hi,dear.
Bleached knots will make the hair looks more natural and if you are dark skin. We recommend that you can purchase a balck wig cap so that it will rearch perfect effect.
Best regards.
1. How long will it take for my order to arrive?
At the moment, all orders are running on about 15 business days processing/production time (big sales excluded). (Please note that weekends and holidays do not count as business days). Once your order is ready you will receive an email notification that it is ready to be shipped.
Once shipped, please allow 2-3 business days to receive your order (U.S. orders and international orders).
2. What are your shipping rates?
We use DHL/Fedex/UPS on all orders. The shipping fee starts at $10 and depends on the products' weight.
3. Do you ship internationally?
Yes. We ship worldwide.
4. Will you provide a tracking number after shipping?
Yes, once your order is ready you will receive email notification with shipping info as well as a tracking number. You can track the shipping status with the tracking number on DHL's website.
5. What is your RETURN POLICY?
Our team is fully committed to ensuring customer satisfaction, and your happiness is our top priority. Each bundle has been examined by one of our natural hair specialists to ensure its quality before being sent to you.
Attention:
The curl pattern of the hair product you received may appear a little more defined than those showcased by vloggers and stylists on social media.
If you feel that the curl pattern you received is COMPLETELY different from the curl pattern of your own hair, please email [email protected] ASAP, and keep the hair EXACTLY THE WAY IT CAME.
This means the hair extensions have NOT been brushed out, combed with your fingers, washed, installed, colored, or bleached. The lace and ties have NOT been cut.The ties have NOT been cut. We cannot do return or exchanges on hair that has been altered in any form. No exceptions.
Within the first 7 days of receipt, please email customer care and one of our customer service representatives will assist with the issue. We will then issue you a Return Merchandise Authorization (RMA).
Returns without Authorization are not allowed.
You are responsible for all return shipping costs. We recommend you get tracking and insurance on your return package. After we receive hair, we will issue return after examination of hair.
6. Can I exchange my HGH hair?
We understand that choosing the best product for you may be difficult without seeing the product face to face, so we are happy to offer a 1 time exchange of your unopened and unused HGH hair for a product of the right length texture and length within 7 days of receipt. Please email customer care and one of our representatives will assist you with your exchange.
Attention:
The curl pattern of the hair product you received may appear a little more defined than those showcased by vloggers and stylists on social media.
If you feel that the curl pattern you received is COMPLETELY different from the curl pattern of your own hair, please email [email protected] ASAP, and keep the hair EXACTLY THE WAY IT CAME.
This means the hair extensions have NOT been brushed out, combed with your fingers, washed, installed, colored, or bleached. The ties have NOT been cut. We cannot do return or exchanges on hair that has been altered in any form. No exceptions.
You will earn 50 Points for writing a review this product >>
customers reviews 2 Reviews
write a review
***.Verified Buyer
11/12/2020
This wig looks more like your natural hair especially if your natural hair length is also at shoulder length or almost when dry :). This is a good choice for colder months and a great way to protect real hair from breaking off. Although short it can still be cut in various places for desired places for preferred shape.
Celest B***.Verified Buyer
02/17/2020
Love my unit! It looks so realistic and its light weight. I think I made a good choice with this wig. Everybody think it's my hair. My husband really like it too.
2 Reviews
